Returns & Exchanges

At Insta Mandi, we strive to deliver the freshest groceries and authentic ingredients to your doorstep, but if you are not satisfied with your purchase, we offer a hassle-free return policy for eligible items within 24 hours of delivery.

Return Process

• 1.
  Inspect Your Items

  Upon delivery, please check your items immediately for any signs of damage, expiration, or quality issues before accepting the order.

• 2.
  Contact Support

  If there is an issue, notify our customer service team within 24 hours via the app or website with your order number and photos of the product.

• 3.
  Approval & Pickup

  Once your return request is approved, we will schedule a pickup of the item or ask you to dispose of perishable goods as per safety guidelines.

• 4.
  Receive Refund

  After the return is processed, a refund will be issued to your original payment method or as Insta Mandi store credit within 3-5 business days.